Refund and Returns Policy
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- Refund and Returns Policy
At LG Frames (Janani Studios), we take pride in creating customized photo frames that preserve your precious memories. Since each product is made specially for you, we follow a clear and fair policy to ensure your satisfaction.
1. Return Policy
You can request a return within 2 days of delivery.
Once approved, we will provide a replacement within 2–3 working days.
Returns are only accepted in case of damaged, defective, or wrong products delivered.
2. Refund Policy
Refunds are processed only after approval of the request.
The amount will be credited to your original payment method within 7–10 business days.
3. Shipping Policy
Orders are processed quickly and delivered within 3–4 working days.
Delivery time may vary slightly depending on your location and courier service.
4. Cancellation Policy
Orders can be cancelled within 6 hours of placing the order.
After this time, production starts and cancellation or changes are not possible.
To cancel, contact us immediately:
Email: KUMARASWAMY0007@GMAIL.COM
Phone: +91 9966966070
5. Non-Refundable Cases
We do not offer refunds in the following situations:
Incorrect photos or text provided by the customer
Minor color or print variations due to screen differences
Delay caused by courier or external factors
👉 Please double-check all customization details before placing your order.
6. Contact Us
For any issues, queries, or support:
Name: B KUMAR
Address: 5-35 MARIKUNTA, SRINIVASAPOOR, WANAPARTHY (DI), TELANGANA, INDIA
Email: KUMARASWAMY0007@GMAIL.COM
Phone: +91 9966966070